Bali Tourist Levy 2026: Official Guide & App Fixes
⚡ 1-Minute Summary
What: A mandatory tax for environmental & cultural protection.
Cost: IDR 150,000 (approx. $10 USD) per person.
Where: Official site lovebali.baliprov.go.id or at the airport.
Status: The Love Bali app is currently unstable. If it fails, pay on arrival.
Welcome to your complete 2026 guide on the Bali Tourist Levy. While the main Visa (e-VOA) allows you to enter the country, this levy is a separate provincial tax required for all international visitors entering Bali. Here is everything you need to know, from how to pay to what to do if the system crashes.
1. What is the Tourist Levy?
Introduced in 2024, the "Tourist Levy" is a provincial fee collected by the Bali Government. Its purpose is to:
- Preserve Balinese culture and heritage sites.
- Improve waste management and environmental sustainability.
- Enhance infrastructure for tourists.
Note: This is different from the Visa on Arrival (VoA). You need both.
2. How to Pay: Step-by-Step Guide
We recommend paying online before you fly to avoid queues, but be aware the system can be glitchy (see troubleshooting below).
1 Visit the Official Site: Go to lovebali.baliprov.go.id or download the "Love Bali" app.
2 Enter Details: Provide your passport number, name, email, and arrival date.
3 Payment: Pay IDR 150,000 via Credit Card, Bank Transfer, or QRIS.
4 Get Voucher: You will receive a QR Code voucher via email. Save this to your phone!
⚠️ WARNING: Beware of Fake Sites
Scammers have created lookalike websites ending in .com or .org charging IDR 300,000+. The ONLY official domain is .go.id.
3. App Not Working? Troubleshooting Guide
The Love Bali system often faces server overloads. If you see "Payment Failed" or the page won't load:
- Use a Desktop: The mobile site/app is less stable. Try a laptop with Chrome.
- Turn Off VPN: Indonesian government servers often block foreign VPNs.
- Check Spam: Payment successful but no email? Check your Junk folder.
- Don't Panic: If online payment fails completely, you can simply pay at the BRI Bank Counter in the International Arrival Hall at Bali Airport (DPS).
4. Online vs. Airport Payment
| Feature | Online (Love Bali) | Airport (On Arrival) |
|---|---|---|
| Convenience | Skip queues | Potential wait times |
| Reliability | Low (System errors) | High (Always works) |
| Payment Methods | Card Only | Cash (IDR) or Card |
5. Exemptions
Holders of KITAS/KITAP (Residency Permits), Diplomatic Visas, or Student Visas are exempt. However, you must apply for this exemption on the Love Bali website at least 1 month in advance.
Don't Forget Your Entry Visa!
The levy is just a tax. You still need a valid B1 Visitor Visa (e-VOA) to enter Indonesia.
Get Your e-VOA HereFrequently Asked Questions
It is per person. Adults, children, and infants must all pay IDR 150,000 each.
Tourism Police conduct random spot checks at major attractions (like Uluwatu or Tanah Lot). If caught without a voucher, you will be asked to pay immediately.
No, the levy is non-refundable, even if you cancel your trip or flight.